The newly-released 2012 Consumer Reports reliability study found Toyota the most reliable car maker in the world. Ford, once the survey's most reliable household producer, fell hard. However, some say the distinction is relatively moot.
Outcomes of survey
The top three places in the Consumer Reports dependability survey went to Toyota's Scion, Toyota and Lexus. The top seven places all went to Japanese automakers.
Jim Lentz is the chief executive at Toyota Motor Sales USA. He explained that car dealerships such as Michael's Toyota of Bellevue, Washington are happy about the news. He said:
"We're pleased with the findings, which reflect actual customer experience, not just reviewer opinion."
Scion, Toyota and Lexus were at the top followed by Mazda, Subaru, Honda, Acura, Audi, Infiniti and Kia.
The rest
Cadillac, GMC, Nissan, Mercedes-Benz, Chevrolet, BMW, Hyundai and Volkswagen ranked 11 through 18. The bottom 10 was Jeep, Volvo, Buick, Mini, Chrysler, Dodge, Ram, Lincoln, Ford and Jaguar.
Ford, too little, too far gone
Jaguar traditionally earns the bottom spot. But for Ford, it is quite another matter. Two years back, it was ranked by Consumer Reports as the most reliable United States car manufacturer. Its fall from grace was attributed to connectivity issues with its MyFord/MyLincoln Touch electronic entertainment system.
There was evidently not enough to help redeem itself in spite of the truth that Ford did a software upgrade in order to help the system.
Ford spokesperson Mark Schirmer said:
"Consumer Reports is hugely important to Ford; you can't dismiss Consumer Reports in any way. We offered a major improvement to MyFord Touch in the spring and began offering new transmission calibrations this summer. Unfortunately, there are still some bugs in the system that we are working through."
Various study
The readership was surveyed to get the information for the Consume Report reliability study for the last three years, unless an automobile was redesigned during that time frame. Automobile testing was not done to get the results.
No one looks at report
Edmunds.com vice chairman Jeremy Anwyl explained that cars are much more reliable than they were years ago. In fact, people will probably not even look at the report before making their decision. He said:
"The reality today is that cars are very reliable compared to what they were in the past. It is not something people should be really worrying about."
Outcomes of survey
The top three places in the Consumer Reports dependability survey went to Toyota's Scion, Toyota and Lexus. The top seven places all went to Japanese automakers.
Jim Lentz is the chief executive at Toyota Motor Sales USA. He explained that car dealerships such as Michael's Toyota of Bellevue, Washington are happy about the news. He said:
"We're pleased with the findings, which reflect actual customer experience, not just reviewer opinion."
Scion, Toyota and Lexus were at the top followed by Mazda, Subaru, Honda, Acura, Audi, Infiniti and Kia.
The rest
Cadillac, GMC, Nissan, Mercedes-Benz, Chevrolet, BMW, Hyundai and Volkswagen ranked 11 through 18. The bottom 10 was Jeep, Volvo, Buick, Mini, Chrysler, Dodge, Ram, Lincoln, Ford and Jaguar.
Ford, too little, too far gone
Jaguar traditionally earns the bottom spot. But for Ford, it is quite another matter. Two years back, it was ranked by Consumer Reports as the most reliable United States car manufacturer. Its fall from grace was attributed to connectivity issues with its MyFord/MyLincoln Touch electronic entertainment system.
There was evidently not enough to help redeem itself in spite of the truth that Ford did a software upgrade in order to help the system.
Ford spokesperson Mark Schirmer said:
"Consumer Reports is hugely important to Ford; you can't dismiss Consumer Reports in any way. We offered a major improvement to MyFord Touch in the spring and began offering new transmission calibrations this summer. Unfortunately, there are still some bugs in the system that we are working through."
Various study
The readership was surveyed to get the information for the Consume Report reliability study for the last three years, unless an automobile was redesigned during that time frame. Automobile testing was not done to get the results.
No one looks at report
Edmunds.com vice chairman Jeremy Anwyl explained that cars are much more reliable than they were years ago. In fact, people will probably not even look at the report before making their decision. He said:
"The reality today is that cars are very reliable compared to what they were in the past. It is not something people should be really worrying about."
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