Outcomes of the newest version of the J.D. Power automotive reliability study has been published, and Ford and GM are sitting quite, reports the Detroit Free Press. Four of the top ten brands placed in the J.D. Power and Associates study are part of Ford or GM. Overall, automotive reliability in the study was at the highest level since J.D. Power started the reliability study in 1990.
Automotive reliability in a time of trouble
J.D. Power and Associates V.P. of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Lincoln, Ford and Buick did well in the J.D. Power study getting positions six through eight in the study. U.S. automakers did not do very well compared to other automotive brands in the survey, including Cadillac, as they were given the 3rd lowest total dependability score. It was behind both Lexus and Porsche.
Scores measure per 100 automobiles
For every 100 automobiles, there were 132 troubles, according to the J.D. Power and Associates study. It figured this out by looking at vehicles acquired in 2009 and tracking them until present day. This is how the study figured out the average dependability of automobiles in the long-term.
According to Sargent, the automotive dependability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major automakers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Chrysler brands ranked lowest in study
Original quality impressions for Chrysler brands evidently could not be separated from the negative public perception surrounding its 2009 bankruptcy, noted Sargent. Ram, Jeep, Dodge and Chrysler all fared poorly, with Chrysler finishing at the bottom of the survey. This is in spite of the truth that each brand finished with better scores in this year's J.D. Power study than the previous year.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Car makers from Japan do well
All of Toyota's automotive brands - Toyota, Lexus and Scion - hit the top 10 in the J.D. Power and Associates automotive reliability survey. Eight individual models from that brand finished first or tied for the honor in their automobile class. Scion made significant strides in particular, cutting difficulties per 100 vehicles from 166 in 2011 to 111 this year.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
Automotive reliability in a time of trouble
J.D. Power and Associates V.P. of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Lincoln, Ford and Buick did well in the J.D. Power study getting positions six through eight in the study. U.S. automakers did not do very well compared to other automotive brands in the survey, including Cadillac, as they were given the 3rd lowest total dependability score. It was behind both Lexus and Porsche.
Scores measure per 100 automobiles
For every 100 automobiles, there were 132 troubles, according to the J.D. Power and Associates study. It figured this out by looking at vehicles acquired in 2009 and tracking them until present day. This is how the study figured out the average dependability of automobiles in the long-term.
According to Sargent, the automotive dependability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major automakers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Chrysler brands ranked lowest in study
Original quality impressions for Chrysler brands evidently could not be separated from the negative public perception surrounding its 2009 bankruptcy, noted Sargent. Ram, Jeep, Dodge and Chrysler all fared poorly, with Chrysler finishing at the bottom of the survey. This is in spite of the truth that each brand finished with better scores in this year's J.D. Power study than the previous year.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Car makers from Japan do well
All of Toyota's automotive brands - Toyota, Lexus and Scion - hit the top 10 in the J.D. Power and Associates automotive reliability survey. Eight individual models from that brand finished first or tied for the honor in their automobile class. Scion made significant strides in particular, cutting difficulties per 100 vehicles from 166 in 2011 to 111 this year.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
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